LG Washer FF: Official Meaning and Checks
Direct answer
What FF means
Official LG material describes FF as Freeze failure: the temperature inside the washer dropped below 1°C; drain/inlet hoses may freeze; controls stay disabled until the machine rises above 4°C. This guide records the cited product-family scope, safety-reviewed owner checks, and service limits.
Also shown as: u51
Before you begin
Safety first
Official warning: never pour boiling water into the drum (burn risk); use warm water only.
- Record the complete displayed code and the full model number before clearing the display.
- Disconnect power before touching a user-accessible filter, hose, burner, or electrical connection.
- Stop using the equipment if it leaks, smells burned or of gas, smokes, sparks, or trips a breaker.
Does this guide apply?
- Region
- United States
- Product family
- LG Front Load Washer (the official pages list no specific models; feature-specific codes apply to the corresponding models)
- Scope note
- The cited source scope is LG Front Load Washer (the official pages list no specific models; feature-specific codes apply to the corresponding models). Confirm the complete model number before applying the guidance; an empty model list does not imply all models.
Common paths to check
These are source-backed possibilities, not probability estimates for your specific unit.
- 01 Official source meaning: Freeze failure: the temperature inside the washer dropped below 1°C; drain/inlet hoses may freeze; controls stay disabled until the machine rises above 4°C.
Decision path
Safe checks, in order
- 1
Confirm code and model scope
Compare the complete display and full model number with the cited manufacturer page or manual before applying any troubleshooting instruction.
Expected: The official source explicitly covers the displayed code and product family.
If not resolved: Contact manufacturer support with the full model and serial number.
- 2
Follow the official owner checks
1) Open the door, remove laundry, pour warm water (50-60°C) into the drum, close the door and wait 1-2 hours to thaw the drain pump. 2) Open the lower access cover, remove the drain-tube cap, drain water, and close securely. 3) Run a Rinse x1 cycle to verify. 4) If IE shows and the drum does not fill, thaw the inlet hoses: disconnect them, wrap a hot towel around the faucet for 5 minutes, thaw hoses in water below 50°C, reconnect. 5) For long-term winter storage, drain all residual water and keep hoses unbent.
Expected: Only the user-accessible condition identified by the official source is corrected.
If not resolved: Stop repeated resets and arrange qualified service if the code returns or the source directs service.
Reset and test
A user reset is not documented for this condition.
Important: A reset may clear the display but cannot repair the underlying condition; follow only the exact model-specific manufacturer procedure.
Escalation point
Stop and arrange service when
- Official warning: never pour boiling water into the drum (burn risk); use warm water only.
- The equipment leaks, smells burned or of gas, smokes, sparks, overheats, or trips a breaker.
Official sources
We paraphrase manufacturer material and show the publication scope so you can verify it.
- User-specified official URL LG · FF / u51 · accessed 2026-08-08
Reviewed by Device Fix Guide · Last source check: